Terms of service
Last updated: April 28, 2026
Overview
Welcome to Pathroot Co.
Throughout these Terms of Service, the terms "we," "us," "our," and "Pathroot Co" refer to Pathroot Co.
Pathroot Co operates this website and online store, including all related content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, enabling a secure and reliable shopping experience.
These Terms, together with our Privacy Policy and any other referenced policies, govern your use of our Services.
By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you should not use our Services.
Section 1 — Eligibility, Access and Account
By using our Services, you confirm that you are at least the age of majority in your country, or that you have given consent for minors under your supervision.
To use certain features, you may need to provide personal information such as your name, email, billing details, and shipping address. You agree that all information provided is accurate and up to date.
You are responsible for maintaining the confidentiality of your account and all activity under it.
We reserve the right to suspend accounts or cancel orders if information is inaccurate, misleading, or fraudulent.
Section 2 — Products and Representation
We strive to present our products as accurately as possible.
However, we cannot guarantee that colors, textures, or finishes will appear exactly the same on all screens.
Product details, pricing, and availability may change at any time without notice. We may also discontinue products at any time.
Results may vary per individual. Always review product details before purchase.
The statements made on this website have not been evaluated by the Food and Drug Administration or the MHRA. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should consult your healthcare provider before using any supplement, particularly if you are pregnant, nursing, taking prescription medication, or managing a diagnosed health condition.
Section 3 — Orders and Acceptance
Placing an order constitutes an offer to purchase.
We reserve the right to accept, refuse, or cancel any order for reasons including product availability, pricing errors, suspected fraud, or incorrect order information.
An order is only confirmed once payment is processed and you receive confirmation.
Orders may not be modified or cancelled after processing. If you need to amend or cancel an order before it has been shipped, please contact us as soon as possible at info@pathrootco.com. We cannot guarantee that amendments will be possible once an order has been submitted.
All purchases are subject to our Refund and Shipping policies.
Products are intended for personal use only unless otherwise agreed. You agree not to resell, redistribute, modify, or export any product purchased from our website.
Section 4 — Pricing, Payments and Billing
Prices are subject to change at any time.
The price at checkout is the final price charged, except in cases of clear error.
Unless stated otherwise, prices do not include taxes, shipping fees, customs duties, or import charges. These are the responsibility of the customer.
You agree to provide accurate billing and payment details and confirm that you are authorised to use the payment method provided.
We may refuse or cancel transactions suspected of fraud or misuse.
Section 5 — Shipping, Delivery and Risk
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors beyond our control.
Once your order is handed to the carrier, risk transfers to the customer as permitted by law.
You are responsible for providing accurate shipping details. We are not responsible for late or missing shipments resulting from incorrect address information.
If a parcel is returned due to incorrect information, refusal, or unpaid customs, we may deduct associated costs from any refund.
Section 6 — Refunds and Chargebacks
All refunds are governed by our Refund Policy.
We offer a 60-day money-back guarantee on all orders. If you are not satisfied, contact us at info@pathrootco.com and we will handle everything from there. You do not need to return the product.
We may refuse refund requests that do not meet policy conditions or that are submitted outside the 60-day window.
In cases of abuse, excessive refund requests, or fraudulent chargebacks, we reserve the right to refuse service, limit future purchases, or dispute claims with evidence.
Customers agree to contact us first at info@pathrootco.com before initiating any payment dispute or chargeback.
Section 7 — Intellectual Property
All content on our Services — including branding, visuals, text, and design — is owned by or licensed to Pathroot Co.
You may use our Services for personal, non-commercial use only.
You may not copy, distribute, or exploit any content without prior written permission from Pathroot Co.
Section 8 — Optional Tools
We may provide access to third-party tools.
These are offered as is and we are not responsible for their performance or outcomes.
Use is at your own risk.
Section 9 — Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content, policies, or practices. Please review the terms and privacy policies of any third-party site before engaging with it.
Section 10 — Shopify
Our store is powered by Shopify.
All purchases are made with Pathroot Co, not Shopify.
To the extent permitted by law, Shopify is not liable for any issues related to your purchase.
Section 11 — Privacy
Your data is handled according to our Privacy Policy.
By using our Services, you agree to how your information is collected and used as described in our Privacy Policy.
Section 12 — Reviews and Submissions
If you submit content including reviews, photos, or feedback, you grant Pathroot Co the right to use it for marketing and business purposes.
You confirm that you own the content, that it does not violate any laws or rights, and that it is not misleading or harmful.
We may remove content at our discretion.
Section 13 — Errors and Omissions
We reserve the right to correct errors in pricing, product details, or availability at any time, including after an order is placed.
Section 14 — Prohibited Use
You may not use our Services for illegal or fraudulent activity, harassment or abuse, uploading harmful code, scraping or data extraction, or interfering with site security.
Violations may result in immediate termination of access.
Section 15 — Automated Access
You may not use bots, scrapers, or automated tools to access or interact with our Services without prior written permission.
Section 16 — Termination
We may suspend or terminate access at any time if these Terms are violated.
Relevant sections including liability, intellectual property, and representations remain in effect after termination.
Section 17 — Disclaimer
Our Services and products are provided as is without warranties of any kind, either express or implied.
We do not guarantee uninterrupted service or identical results for all users. Individual results may vary.
Section 18 — Limitation of Liability
To the extent permitted by law, Pathroot Co is not liable for indirect, special, incidental, punitive, or consequential damages.
Our total liability is limited to the amount paid for the product in question.
Section 19 — Indemnification
You agree to indemnify and hold Pathroot Co harmless from any claims arising from your breach of these Terms, violation of any law, or misuse of our Services.
Section 20 — Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining sections remain in full effect.
Section 21 — Entire Agreement
These Terms represent the full agreement between you and Pathroot Co and supersede any prior agreements or understandings.
Section 22 — Assignment
You may not transfer your rights under these Terms.
We may transfer our rights without notice.
Section 23 — Governing Law
These Terms are governed by the laws of the jurisdiction in which Pathroot Co operates.
Disputes will be handled in the appropriate courts of that jurisdiction.
Section 24 — Changes
We may update these Terms at any time.
Continued use of our Services following any update means you accept those changes. It is your responsibility to review this page periodically.
Section 25 — Contact
Questions about these Terms?